How Upscale Copy collects, uses, and protects your information.
Last updated: August 5, 2026
We collect information you provide directly when you fill out our contact form, including your name, email address, website URL, and project details.
We also collect standard technical data automatically when you visit upscalecopy.com, such as your IP address, browser type, device information, and pages visited. This data is collected through cookies and similar technologies.
We use the information you provide to respond to your inquiries, discuss potential projects, and deliver copywriting services. We may also use your email to follow up on a conversation you started.
Technical data helps us understand how visitors use the site so we can improve it. We do not use your information for automated decision-making or profiling.
We do not sell, rent, or trade your personal information. We may share data with service providers who help us operate the site (such as Netlify for hosting and form processing), but only to the extent necessary for them to perform those services. We may also disclose information if required by law.
We retain your contact form submissions for as long as needed to respond to your inquiry and maintain a record of our communications. If we begin a working relationship, project-related data is retained for the duration of the engagement and a reasonable period afterward. You can request deletion of your data at any time.
We take reasonable measures to protect your personal information from unauthorized access, alteration, or destruction. Our site is served over HTTPS, and form submissions are processed through Netlify's secure infrastructure. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
You have the right to access, correct, or delete the personal information we hold about you. You may also object to or restrict certain processing of your data. To exercise any of these rights, contact us at pieterk@upscalecopy.com. We will respond to your request within 30 days.
Our site may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party site you visit.
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can remove it.
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. Your continued use of the site after any changes constitutes acceptance of the revised policy.
If you have questions about this Privacy Policy or how we handle your data, contact us at pieterk@upscalecopy.com.
Upscale Copy
South Africa